{"id":5069,"date":"2024-06-10T19:27:31","date_gmt":"2024-06-10T17:27:31","guid":{"rendered":"https:\/\/keyusertraining.com\/?page_id=5069"},"modified":"2025-06-27T16:38:37","modified_gmt":"2025-06-27T14:38:37","slug":"cgv","status":"publish","type":"page","link":"https:\/\/keyusertraining.com\/es\/cgv\/","title":{"rendered":"CONDICIONES GENERALES"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf, .wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf[data-kb-block=\"kb-adv-heading5069_640bf3-cf\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf[data-kb-block=\"kb-adv-heading5069_640bf3-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_640bf3-cf[data-kb-block=\"kb-adv-heading5069_640bf3-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading5069_640bf3-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_640bf3-cf\">Conditions G\u00e9n\u00e9rales de Vente<\/h1>\n\n\n<style>.kadence-column5069_ac91df-36{max-width:1140px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column5069_ac91df-36{-webkit-flex:0 1 1140px;flex:0 1 1140px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column5069_ac91df-36 > .kt-inside-inner-col,.kadence-column5069_ac91df-36 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column5069_ac91df-36 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column5069_ac91df-36 > .kt-inside-inner-col{flex-direction:column;}.kadence-column5069_ac91df-36 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column5069_ac91df-36 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column5069_ac91df-36{position:relative;}.kadence-column5069_ac91df-36, .kt-inside-inner-col > .kadence-column5069_ac91df-36:not(.specificity){margin-right:var(--global-kb-spacing-3xl, 6.5rem);margin-left:var(--global-kb-spacing-3xl, 6.5rem);}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column5069_ac91df-36{-webkit-flex:0 1 1140px;flex:0 1 1140px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column5069_ac91df-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column5069_ac91df-36{max-width:1140px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column5069_ac91df-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column5069_ac91df-36\"><div class=\"kt-inside-inner-col\">\n<p><em>Date de derni\u00e8re mise \u00e0 jour : 16\/02\/2025<\/em><\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a, .wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a[data-kb-block=\"kb-adv-heading5069_90b7a8-8a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a[data-kb-block=\"kb-adv-heading5069_90b7a8-8a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_90b7a8-8a[data-kb-block=\"kb-adv-heading5069_90b7a8-8a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_90b7a8-8a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_90b7a8-8a\">Introduction<\/h2>\n\n\n\n<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent l\u2019achat et l\u2019utilisation des produits digitaux propos\u00e9s par Key User Training, notamment nos formations en ligne d\u00e9di\u00e9es \u00e0 l\u2019apprentissage des solutions SAP. Avant toute transaction, nous vous invitons \u00e0 lire attentivement ces CGV. En validant votre achat sur notre site, vous acceptez express\u00e9ment l\u2019int\u00e9gralit\u00e9 des pr\u00e9sentes conditions.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0, .wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0[data-kb-block=\"kb-adv-heading5069_c424a9-f0\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0[data-kb-block=\"kb-adv-heading5069_c424a9-f0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_c424a9-f0[data-kb-block=\"kb-adv-heading5069_c424a9-f0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_c424a9-f0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_c424a9-f0\">Identification du vendeur<\/h2>\n\n\n\n<p><strong>Key User Training<\/strong><br>Adresse : 1 Rue de StrasbourgL-2561Luxembourg (L\u00ebtzebuerg)<br>E-mail : <a>info@keyusertraining.com<\/a><br>T\u00e9l\u00e9phone : 0032 498 154137<br>N\u00b0 Registre du commerce : B267856<\/p>\n\n\n\n<p>Ces informations, conformes aux obligations l\u00e9gales, permettent de vous identifier le professionnel qui vous vend ses produits.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f, .wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f[data-kb-block=\"kb-adv-heading5069_c7cac4-6f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f[data-kb-block=\"kb-adv-heading5069_c7cac4-6f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_c7cac4-6f[data-kb-block=\"kb-adv-heading5069_c7cac4-6f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_c7cac4-6f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_c7cac4-6f\">Descriptions des produits<\/h2>\n\n\n\n<p>Les formations propos\u00e9es par Key User Training sont des produits digitaux constitu\u00e9s de modules th\u00e9oriques, d\u2019exercices pratiques, de supports p\u00e9dagogiques (vid\u00e9os, documents, etc.) et d\u2019outils interactifs. Chaque formation est d\u00e9crite en d\u00e9tail sur notre site, notamment en ce qui concerne son contenu, sa dur\u00e9e et ses modalit\u00e9s d\u2019acc\u00e8s. Nous nous engageons \u00e0 fournir un contenu p\u00e9dagogique de qualit\u00e9 pour faciliter votre mont\u00e9e en comp\u00e9tences sur SAP.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1, .wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1[data-kb-block=\"kb-adv-heading5069_3c006a-b1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1[data-kb-block=\"kb-adv-heading5069_3c006a-b1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_3c006a-b1[data-kb-block=\"kb-adv-heading5069_3c006a-b1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_3c006a-b1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_3c006a-b1\">Processus d&rsquo;achat<\/h2>\n\n\n\n<p>Le processus d\u2019achat s\u2019effectue via des plateformes de paiement s\u00e9curis\u00e9es (Stripe, Paddle, etc.) et se d\u00e9roule en plusieurs \u00e9tapes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>S\u00e9lection du produit :<\/strong> L\u2019acheteur choisit la formation souhait\u00e9e en consultant la fiche descriptive sur notre site.<\/li>\n\n\n\n<li><strong>Commande et paiement :<\/strong> Vous \u00eates redirig\u00e9(e) vers une page de paiement s\u00e9curis\u00e9e pour saisir vos informations et valider votre commande.<\/li>\n\n\n\n<li><strong>Confirmation de commande :<\/strong> Une fois le paiement valid\u00e9, vous recevez un e-mail de confirmation r\u00e9capitulant les d\u00e9tails de votre achat ainsi que les modalit\u00e9s d\u2019acc\u00e8s \u00e0 la formation.<\/li>\n<\/ul>\n\n\n\n<p>La validation de la commande vaut acceptation sans r\u00e9serve des pr\u00e9sentes CGV.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3, .wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3[data-kb-block=\"kb-adv-heading5069_478528-f3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3[data-kb-block=\"kb-adv-heading5069_478528-f3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_478528-f3[data-kb-block=\"kb-adv-heading5069_478528-f3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_478528-f3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_478528-f3\">Modalit\u00e9s de paiement<\/h2>\n\n\n\n<p>Le prix indiqu\u00e9 pour chaque formation est exprim\u00e9 en TTC (Toutes Taxes Comprises) et inclut, le cas \u00e9ch\u00e9ant, tous les frais de transaction. Nous acceptons divers moyens de paiement s\u00e9curis\u00e9s (cartes bancaires, portefeuilles \u00e9lectroniques, etc.) via Stripe, Paddle ou d\u2019autres services partenaires.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41, .wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41[data-kb-block=\"kb-adv-heading5069_cc2b7d-41\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41[data-kb-block=\"kb-adv-heading5069_cc2b7d-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_cc2b7d-41[data-kb-block=\"kb-adv-heading5069_cc2b7d-41\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_cc2b7d-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_cc2b7d-41\">Modalit\u00e9s d\u2019acc\u00e8s aux produits digitaux<\/h2>\n\n\n\n<p>D\u00e8s confirmation de votre commande et paiement valid\u00e9, un acc\u00e8s personnel et s\u00e9curis\u00e9 \u00e0 la formation vous est imm\u00e9diatement fourni, sauf indication contraire. Cet acc\u00e8s est :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Personnel et non transf\u00e9rable :<\/strong> Il est destin\u00e9 exclusivement \u00e0 l\u2019acheteur ayant effectu\u00e9 l\u2019achat.<\/li>\n\n\n\n<li><strong>Temporaire ou permanent :<\/strong> La dur\u00e9e d\u2019acc\u00e8s est pr\u00e9cis\u00e9e lors de l\u2019achat (par exemple, acc\u00e8s valable pendant un an pour certains modules ou packages).<\/li>\n<\/ol>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea, .wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea[data-kb-block=\"kb-adv-heading5069_9fb51b-ea\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea[data-kb-block=\"kb-adv-heading5069_9fb51b-ea\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_9fb51b-ea[data-kb-block=\"kb-adv-heading5069_9fb51b-ea\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_9fb51b-ea wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_9fb51b-ea\">Droit de r\u00e9tractation et renonciation pour les contenus digitaux<\/h2>\n\n\n\n<p>Conform\u00e9ment \u00e0 la Directive 2011\/83\/UE relative aux droits des consommateurs, vous disposez d\u2019un d\u00e9lai de 14 jours pour exercer votre droit de r\u00e9tractation.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d, .wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d[data-kb-block=\"kb-adv-heading5069_f6211d-2d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d[data-kb-block=\"kb-adv-heading5069_f6211d-2d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_f6211d-2d[data-kb-block=\"kb-adv-heading5069_f6211d-2d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_f6211d-2d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_f6211d-2d\">Politique de remboursement<\/h2>\n\n\n\n<p><a href=\"https:\/\/keyusertraining.com\/politique-de-remboursement\/\">La politique de remboursement<\/a> de Key User Training s&rsquo;applique aux produits digitaux. Veuillez vous r\u00e9f\u00e9rer \u00e0 notre politique de remboursement d\u00e9taill\u00e9e pour conna\u00eetre les conditions et les proc\u00e9dures applicables.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80, .wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80[data-kb-block=\"kb-adv-heading5069_d62ba8-80\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80[data-kb-block=\"kb-adv-heading5069_d62ba8-80\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_d62ba8-80[data-kb-block=\"kb-adv-heading5069_d62ba8-80\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_d62ba8-80 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_d62ba8-80\">Garanties, responsabilit\u00e9 et propri\u00e9t\u00e9 intellectuelle<\/h2>\n\n\n\n<p><strong>Garanties l\u00e9gales :<\/strong> Key User Training respecte les garanties de conformit\u00e9 et de service conform\u00e9ment au Code de la consommation et aux directives europ\u00e9ennes applicables.<\/p>\n\n\n\n<p><strong>Limitation de responsabilit\u00e9 :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En cas d\u2019interruption ou de dysfonctionnement temporaire affectant l\u2019acc\u00e8s \u00e0 nos formations (en raison de facteurs techniques, de maintenance ou d\u2019\u00e9v\u00e9nements ind\u00e9pendants de notre volont\u00e9), notre responsabilit\u00e9 est limit\u00e9e au montant de votre commande.<\/li>\n<\/ul>\n\n\n\n<p><strong>Propri\u00e9t\u00e9 intellectuelle :<\/strong> Tous les contenus pr\u00e9sents sur notre site et dans nos formations sont prot\u00e9g\u00e9s par le droit d\u2019auteur. Toute reproduction, diffusion ou utilisation non autoris\u00e9e est strictement interdite.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51, .wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51[data-kb-block=\"kb-adv-heading5069_6d468b-51\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51[data-kb-block=\"kb-adv-heading5069_6d468b-51\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_6d468b-51[data-kb-block=\"kb-adv-heading5069_6d468b-51\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_6d468b-51 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_6d468b-51\">Loi applicable et juridiction comp\u00e9tente<\/h2>\n\n\n\n<p>Les pr\u00e9sentes CGV sont r\u00e9gies par la loi luxembourgeoise. En cas de litige non r\u00e9solu \u00e0 l\u2019amiable, les tribunaux comp\u00e9tents seront ceux du si\u00e8ge social de Key User Training au Luxembourg.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67, .wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67[data-kb-block=\"kb-adv-heading5069_4854d1-67\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67[data-kb-block=\"kb-adv-heading5069_4854d1-67\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_4854d1-67[data-kb-block=\"kb-adv-heading5069_4854d1-67\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_4854d1-67 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_4854d1-67\">Conditions sp\u00e9cifiques<\/h2>\n\n\n\n<p>Les heures de coaching personnalis\u00e9es comprises dans les packages du produit \u00ab\u00a0Formation SAP Par-del\u00e0 l&rsquo;Horizon\u00a0\u00bb devront toutes \u00eatres consomm\u00e9es dans les un an, \u00e0 compter de la date de d\u00e9but de formation.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8, .wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8[data-kb-block=\"kb-adv-heading5069_e47be8-d8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8[data-kb-block=\"kb-adv-heading5069_e47be8-d8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_e47be8-d8[data-kb-block=\"kb-adv-heading5069_e47be8-d8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_e47be8-d8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_e47be8-d8\">Support client<\/h2>\n\n\n\n<p>Notre \u00e9quipe du service client est disponible pour r\u00e9pondre \u00e0 vos questions et vous assister concernant l&rsquo;achat et l&rsquo;utilisation de nos produits. Vous pouvez nous contacter par e-mail \u00e0 l&rsquo;adresse info@keyusertraining.com<\/p>\n\n\n\n<p>En acceptant ces conditions g\u00e9n\u00e9rales de vente, vous reconnaissez avoir lu, compris et accept\u00e9 toutes les dispositions \u00e9nonc\u00e9es. Si vous avez des questions ou des pr\u00e9occupations, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter avant de proc\u00e9der \u00e0 un achat.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e, .wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e[data-kb-block=\"kb-adv-heading5069_b5e856-2e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e[data-kb-block=\"kb-adv-heading5069_b5e856-2e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading5069_b5e856-2e[data-kb-block=\"kb-adv-heading5069_b5e856-2e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading5069_b5e856-2e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading5069_b5e856-2e\">Modification des CGV<\/h2>\n\n\n\n<p>Key User Training se r\u00e9serve le droit de modifier \u00e0 tout moment les pr\u00e9sentes CGV afin de les adapter aux \u00e9volutions l\u00e9gislatives ou aux modifications de nos services. La version en vigueur sera syst\u00e9matiquement publi\u00e9e sur notre site avec la date de mise \u00e0 jour correspondante.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>En validant votre achat, vous reconnaissez avoir pris connaissance et accept\u00e9 l\u2019int\u00e9gralit\u00e9 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Condiciones Generales de Venta \u00daltima actualizaci\u00f3n: 16\/02\/2025 Introducci\u00f3n Las presentes Condiciones Generales de Venta (CGV) regulan la compra y el uso de los productos digitales ofrecidos por Key User Training, en particular nuestros cursos de formaci\u00f3n en l\u00ednea dedicados al aprendizaje ... <a class=\"kt-excerpt-readmore\" href=\"https:\/\/keyusertraining.com\/es\/cgv\/\" aria-label=\"CONDICIONES GENERALES\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"kt_blocks_editor_width":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-5069","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"keyusertraining@gmail.com","author_link":"https:\/\/keyusertraining.com\/es\/author\/keyusertraininggmail-com\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/pages\/5069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/comments?post=5069"}],"version-history":[{"count":7,"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/pages\/5069\/revisions"}],"predecessor-version":[{"id":5961,"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/pages\/5069\/revisions\/5961"}],"wp:attachment":[{"href":"https:\/\/keyusertraining.com\/es\/wp-json\/wp\/v2\/media?parent=5069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}