Last update date: 10/06/2024


These terms and conditions govern the purchase and use of digital products offered by Key User Training. These products include online training courses on SAP, designed to help users develop their skills and expertise in this field.

Please read these terms and conditions carefully before making a purchase. By making a purchase from our website, you agree to be bound by these terms and conditions and to comply with all their provisions.

Product descriptions

The digital products offered by Key User Training are online SAP training courses. These courses are designed to provide users with the knowledge and skills they need to use SAP software effectively in their business environment.

Each course consists of theoretical modules, practical exercises and additional resources. Users will have access to high-quality pedagogical content, as well as interactive tools to facilitate their learning.

Purchasing process

The digital products offered by Key User Training are purchased via a secure Stripe or Paddle link. Here are the steps to follow to make a purchase:

  1. Product selection : Users can select the course of their choice on our website. Product details, such as content, duration and price, will be clearly indicated.
  2. Click on the purchase link: Once you have selected the product, you will be redirected to a secure Stripe payment page. You'll need to click on the purchase link to proceed with the transaction.
  3. Secure payment: On the Stripe payment page, you will be asked to provide the information required to make a secure online payment. Various payment options are available, such as credit cards or e-wallets.
  4. Order confirmation: Once payment has been successfully completed, you will receive an order confirmation by e-mail, containing the details of your purchase.

Access to products

  1. Access to training: Once you have made your purchase, you will receive personal access to online training. This access will be valid for a period specified at the time of purchase.
  2. Use of content: You are authorized to use the training content for personal and professional purposes. Any unauthorized reproduction, distribution or use of the content is strictly prohibited.

Refund policy

Refund policy of Key User Training applies to digital products. Please refer to our detailed refund policy for applicable conditions and procedures.

Customer support

Our customer service team is available to answer your questions and assist you with the purchase and use of our products. You can contact us by e-mail at

By accepting these terms and conditions, you acknowledge that you have read, understood and agree to all of the provisions set forth. If you have any questions or concerns, please do not hesitate to contact us before making a purchase.